Terms of service

1. Agreement

By using this website or engaging Luc Interactive LLC ("Luc Interactive", "we", "us") for work, you agree to these terms. If you do not agree, do not use the site or the services. Where a signed statement of work exists between us, that document controls for the work it covers and these terms fill in the rest.

2. Services

We provide custom software development, artificial intelligence consulting, and entertainment development services. The specific deliverables, schedule, and fees for any engagement are set out in a written proposal or statement of work agreed by both parties before work begins.

Anything not described in that written scope is out of scope. Changes are handled by written agreement and may affect the schedule or the fees.

3. Fees and payment

Fees, billing intervals, and payment terms are stated in the applicable proposal. Unless the proposal says otherwise, invoices are due within 30 days of the invoice date. Amounts outstanding past the due date may accrue interest at the lesser of 1.5 percent per month or the maximum rate permitted by law.

Discovery and planning work is billed as described in the proposal. Work may be paused if an invoice remains unpaid, and we are not liable for delays that result.

4. Client responsibilities

• Provide accurate information, access, and materials needed for the work.
• Respond to questions and review requests within a reasonable time.
• Ensure you have the right to share any data, content, or system access you provide to us.
• Designate one person with authority to approve decisions and deliverables.

5. Intellectual property

On full payment of the fees for an engagement, you own the deliverables created specifically for you under that engagement. We retain ownership of our pre-existing materials, internal tools, libraries, and general know-how, and we grant you a perpetual, non-exclusive licence to use them to the extent they are embedded in your deliverables.

Unless you tell us otherwise in writing, we may describe the general nature of the work in a portfolio or capability statement. We will not publish your confidential information, code, or data.

6. Confidentiality

Each party will keep the other's confidential information confidential, use it only to perform the engagement, and protect it with reasonable care. This obligation survives the end of the engagement. It does not apply to information that is public through no fault of the receiving party, was already known, or must be disclosed by law.

7. Third-party services

Projects may depend on third-party providers such as cloud hosts, model providers, or payment platforms. Those services are governed by their own terms. We are not responsible for their availability, pricing changes, or decisions, and we will tell you where a dependency creates a material risk.

8. Warranties and disclaimers

We will perform services in a professional and workmanlike manner consistent with generally accepted industry practice. Except for that commitment, the services and this website are provided "as is" without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that any software will be error free or uninterrupted, or that it will satisfy any regulator, auditor, or tax authority. You are responsible for reviewing output before relying on it for a legal, tax, or financial decision.

9. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or related to an engagement is limited to the total fees paid by you for that engagement in the twelve months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunity, even if advised of the possibility.

10. Term and termination

Either party may terminate an engagement for material breach that remains uncured 14 days after written notice. Either party may terminate for convenience with 30 days written notice. On termination you pay for work performed and expenses committed through the effective date, and we deliver work completed to that point.

11. Website use

The content on this website is provided for general information. It is not legal, tax, accounting, or investment advice, and it does not create a professional relationship. You may not use this site to break any law, to attempt to gain unauthorised access to any system, or to scrape it in a way that degrades service for others.

12. Changes to these terms

We may update these terms. The date at the top of this page reflects the current version. Continued use of the site after a change means you accept the updated terms. Terms in a signed statement of work are not affected by changes to this page.

13. Governing law

These terms are governed by the laws of the United States and the state in which Luc Interactive LLC is organized, without regard to conflict of law rules. The state and federal courts located in that jurisdiction have exclusive jurisdiction over any dispute, and both parties consent to venue there.

14. Contact

Questions about these terms can be sent to hello@lucinteractive.com.